Refund Policy
Can i deposit/keep fiat/local currencies on BitAfrika?
No. BitAfrika does not take deposit or have a Fiat E-wallet for client. Payments are for orders made.
Can i get a refund?
No. There are no refund after order has been successfully placed.
How do i get my money back
After a success order, you may sell back the asset/crypto back to us for local currency.
My payment was successful but my order didn't go through, what do i do?
Kindly contact our whatsapp customer support to be credited
i mistakenly entered a wrong reference number
Kindly contact our whatsapp customer support to be credited/refunded.
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Download the BitAfrika mobile App today and get all your cryptocurrency, wallets, and markets right in your pocket.
The easiest, fastest and safest way to buy and sell cryptocurrency in africa
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**WARNING** Trading in cryptocurrencies are connected with the possibility of a loss for the Users, even with a small change in the price of the underlying instrument in the form of cryptocurrencies. It is not possible to make a profit on cryptocurrencies without exposing yourself to the risk of incurring a loss. When making trade decisions, the User should be guided by his own judgment. More information is available in the Declaration of Risk.